Thank you for shopping with BAILEYC. This policy explains when and how you can return a product and receive a refund. By placing an order on baileyc.store, you agree to this policy.

1. Return Window

You may request a return within 30 days of the delivery date. After 30 days, we cannot offer a refund or exchange, although your product may still be covered by our warranty (see Section 7).

2. Eligibility

To qualify for a refund, your item must be:

• Unused, clean, and in the same condition you received it;
• In its original packaging, with all included parts and accessories;
• Accompanied by your order number or proof of purchase.

3. Non-Returnable Items

• Bottles that show signs of use, damage, dents, stains, or odors;
• Items damaged through misuse, accident, or improper care;
• Gift cards and items marked “final sale”;
• Requests made after the 30-day return window.

4. How to Request a Return

• Email contact@baileyc.store or call +1 (305) 555-3890 with your order number, the reason for the return, and (if applicable) photos of the item.
• We will reply within 2 business days with an approval decision and return instructions.
• Do not send items back without approval. Returns sent without prior authorization may not be accepted.

5. Return Shipping

• If you are returning an item because you changed your mind, you are responsible for the return shipping cost.
• If the item arrived defective, damaged, or incorrect, we will cover return shipping or send a prepaid label.
• We recommend using a tracked shipping method. We cannot guarantee that we will receive your return and are not responsible for packages lost in transit.

6. Refunds

• Once we receive and inspect your return, we will email you to confirm the outcome.
• Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may need additional time to post the credit.
• Original shipping charges are non-refundable, except where the return is due to our error or a defective product.
• Duties and taxes that were prepaid by us at checkout are not refundable where they have already been paid to customs authorities, except in the case of our error.

7. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery with photos. We will offer a replacement or a full refund, including shipping costs, at no extra charge to you.

BAILEYC products are also covered by a 13-month limited warranty against manufacturing defects. The warranty does not cover normal wear and tear, accidental damage, or misuse.

8. Exchanges

If you would like a different color or size, contact us within the return window. We will confirm availability and arrange the exchange. If the item is unavailable, we will issue a refund.

9. Order Cancellations

You can cancel an order before it ships by emailing us as soon as possible. Once an order has shipped, the standard return process applies.

10. Late or Missing Refunds

If you have not received your refund after 10 business days, first check your bank account and contact your card issuer. If you still have not received it, contact us at contact@baileyc.store.

11. Changes to This Policy

We may update this policy from time to time. The version posted on this page at the time of your purchase applies to your order.

12. Contact Us

BAILEY CAN LLC
A Florida Limited Liability Company
1134 Rivermont Dr
Melbourne, FL 32935, United States
Email: contact@baileyc.store
Phone: +1 (305) 555-3890